Shipping & Returns
SHIPPING ~ Shipping fees vary per item.
If placing a large order, the shipping paid will probably be too much, if this happens you will be emailed asking if you prefer additional product or a refund of the overage.
Most orders will be shipped within 2-3 business days. Some lotions/products may need to be made once ordered, this will delay shipping.
Please provide contact info with your order in case there is a problem or question, this will help us resolve it right away.
If you are local to us and would like to pickup your order, contact us for a good time and use code PICKUP during checkout for no shipping fees.
We do come to Cedar Rapids once or twice a month and may be able to arrange a pickup location, contact us to see if this will work :)
RETURNS ~ Due to the nature of our products we are unable to accept returns. If you are questionable about a product, please contact us before purchasing so we can answer any questions you may have.
We greatly appreciate your business! Thank you for supporting our small farm/business, we couldn't do it without you! We aim to create quality handmade products that are wonderful for your skin and enjoyed in your home!
Feel free to contact us at:
319-521-2622
https://www.facebook.com/LilysCountrySoaps
Instagram @lilyscountrysoaps